Speaker Spotlight: Kara DeFrias

With a passion for creating engaging user experiences, Kara
DeFrias is currently Senior UX Writer for TurboTax.
According to her 2nd grade report card, Kara “likes to talk.  A lot .”  Which makes sense that she’d take to social media, where she’s part of a team that proactively helps customers via @TeamTurboTax on Twitter (#makesherhappytohelp). In her role on [...]